Privacy Policy

This Privacy Statement describes how DUCKSDAY BVBA with registered offices at 3140 Keerbergen, Schrieksebaan 66, Belgium, company number 0835.154.756 (“Ducksday”) processes your personal data.

Personal data is information that relates to an identified or identifiable natural person.

As a controller, we endeavour to process your personal data in compliance with the European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation or “GDPR”).

1. How do we use your personal data?

We collect personal data for the following purposes:

a) Direct marketing

  • Identification and contact details (surname, first name, address, email and telephone number)
  • Personal characteristics (language)

The personal data may be supplemented by public sources e.g. social networks such as LinkedIn or other technologies such as Google Analytics, or Facebook pixel etc.

If you are a client of Ducksday, the legal basis is our legitimate interest (in particular freedom of entrepreneurship). If you are not a client of Ducksday, the legal basis is your consent.

Unless a legal retention period applies, the data shall be retained for a period of 3 years after the last meaningful contact between us and you.

b) Customer management

We process the following personal data in the context of our customer management activities:

  • Identification and contact details (surname, first name, address, email and telephone number)
  • Financial data (for example, data relating to payment)
  • Personal characteristics (language)

The personal data may be supplemented by public sources e.g. social networks such as LinkedIn or other technologies such as Google Analytics or Facebook pixel etc.

The legal basis is contractual necessity and for some personal data, our legal obligation. Personal data described above must be provided to enable the performance of the contract. If you do not provide this personal data, the contract shall not be concluded.

Unless a legal retention period applies, data shall be retained for a period of 10 years after the end of the contractual relationship.

c) Supplier management

We process the following personal data in the context of our supplier management activities:

  • Identification and contact details (surname, first name, address, email and telephone number)
  • Financial data (for example, data relating to payment)
  • Personal characteristics (language)

The personal data may be supplemented by public sources e.g. social networks such as LinkedIn or other technologies such as Google Analytics or Facebook pixel etc.

The legal basis is contractual necessity and for some personal data, our legal obligation. Personal data described above must be provided to enable the performance of the contract. If you do not provide this personal data, the contract shall not be concluded.

Unless a legal retention period applies, data shall be retained for a period of 10 years  after the end of the contractual relationship.

d) Legal obligations

In the context of our legal obligations, we process the following data:

  • Identification and contact details (surname, first name, address, email and telephone number)
  • Financial data (for example, payment data)

The personal data may be supplemented by public sources e.g. social networks such as LinkedIn or other technologies such as Google Analytics or Facebook pixel etc.

The legal basis is our legal obligation.

The data shall be retained for the duration of the legal retention period.

2. Who are the recipients of your personal data?

We might share your personal data with other recipients such as:

  • Processors which provide us with services
  • National and European authorities
  • Banks and payment service providers
  • Our professional advisers and lawyers

We may transfer your personal data outside the European Economic Area in case of above specified data are necessary for same activity outside EU.

3. What rights do you have regarding the processing of your personal data?

According to the General Data Protection Regulation (GDPR), you have the rights:

  • to access and receive a copy of your data;
  • to rectify your data if it is inexact;
  • to object to the processing for direct marketing and for reasons related to your particular situation;
  • to erase or restrict your data (“right to be forgotten”);
  • when the processing is based on consent, to retract your consent at any time;
  • to data portability when the processing is based on consent or contractual obligation.

You have the right to lodge a complaint with the competent supervisory authority (for Belgium, it is the Belgian Data Protection Authority).

To exercise these rights, you must respect the conditions provided by the RGPD. Alternatively, to make things easier, you can contact us at the address below.

In case of reasonable doubt about your identity, we reserve the right to ask for proof of identity.

4. Implementation of security measures

According to the applicable law, we have implemented an adequate system of protection of your personal data. These measures include technical and organisational measures required to protect your personal data against the accidental or unauthorised destruction, loss, alteration, unauthorized disclosure or access to your personal data.

Nevertheless, no security system can guaranty 100% of security. You also have a role to play regarding the security of your data, which includes protecting your user account data and choosing a strong password. We remain at your disposal should you have any questions relating to the confidentiality and the safety of your personal data.

5. Cookies

Currently, we are using the Google Analytics-cookies. We do:

  • have a processor agreement with Google;
  • mask the last octet of the IP address;
  • turned of 'share data'
  • not use other Google services in combination with the Google Analytics cookies
6. How to contact us

To exercise your data protection rights or if you have any question relating to the processing of your personal data, do not hesitate to send an email to info@ducksday.com

7. Updates

Please note that we reserve the right to update this document from time to time.

In this case, you will be informed of the changes by e-mail.