Customer Service

Online purchases

The process of ordering at consists of the following steps:

  • To order a product, you select the desired product and size and click “Add to cart”.
  • Before your order is final, you can check your shopping cart and change your order as desired. To complete your order, click on “Checkout” or the Apple Pay logo. Consequently, you will be asked to complete your personal information and to select the desired payment method and delivery option.
  • By clicking “Place Order”, you place a final order and will be bound by the corresponding payment obligations.
  • To proceed with payment, you will be redirected to the website or application of the provider of your selected payment method.
Payment methods

The Customer has the choice between the following payment methods:

  • via credit card (VISA/Mastercard)
  • via PayPal
  • via American Express
  • via Diners Club
  • via JCB
  • via Apple Pay
  • via Google Pay

Ducksday is entitled to refuse an order following a serious default of the Customer related to any of its (previous) orders.

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